Confluence Comments and Feedback

Comments in Confluence let your team discuss, review, and refine content directly on the page — without sending a single email. Every comment stays attached to the page it belongs to, so feedback never gets lost in someone's inbox.

Two Types of Comments

Confluence provides two distinct comment types. Each one serves a different feedback purpose.

Comment Types Explained

TYPE                WHERE IT LIVES              BEST FOR
──────────────────────────────────────────────────────────────────
Page Comment        At the bottom of the page   General feedback on the whole page
Inline Comment      Attached to specific text   Feedback on one sentence or section

Visual Comparison

PAGE:

"The new supplier delivers every Tuesday..."  ← [highlighted text]
                                                    │
                                                    └─► INLINE COMMENT:
                                                        "Should this be Wednesday
                                                         from next month?"
                                                         — Priya

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
PAGE COMMENTS (bottom of page)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Raj: "This page looks good overall.
      Can we add the emergency contact?"

Adding a Page Comment

Scroll to the bottom of any published page. Click the Add a comment box. Type your feedback, then click Save. Your comment appears immediately and notifies the page author.

Page Comment Flow

STEP 1  →  Open the published page
STEP 2  →  Scroll to the bottom comment box
STEP 3  →  Click inside the box and type your comment
STEP 4  →  Click Save
RESULT  →  Comment posts · Page author gets notified

Adding an Inline Comment

Inline comments attach directly to a specific word, sentence, or paragraph. This is ideal for reviewing documents because feedback points precisely at the text it refers to.

Inline Comment Steps

STEP 1  →  Highlight the specific text you want to comment on
STEP 2  →  A comment icon (💬) appears in the margin
STEP 3  →  Click the icon to open a comment box
STEP 4  →  Type your feedback and click Save
STEP 5  →  The highlighted text turns yellow on the page
STEP 6  →  Readers click the yellow highlight to read your comment

Replying to a Comment

Comments support threaded replies. Click Reply beneath any comment to respond within the same thread. This keeps related feedback grouped together.

Threaded Comment Example

💬 Priya:  "I think section 2 needs more examples."
   └── 💬 Raj:   "Agreed. I'll add two examples by Friday."
         └── 💬 Priya: "Thanks! I'll review once you publish."

Threaded replies track a whole conversation in one place. You read the full discussion without switching to email or chat.

Resolving Comments

Once feedback is acted on, resolve the comment to close it. Click the Resolve button (✓) on any comment. The comment disappears from the page view but stays stored in the comment history.

Comment Lifecycle

Open comment → Discussed → Action taken → Resolved
     │               │            │            │
  Visible          Replies     Page updated   Hidden from
  on page         added here   or confirmed   normal view

Resolved comments are not deleted. Click Show resolved at the bottom of the page to see the full history of all comments, open and resolved.

Reactions — Quick Feedback Without Words

Sometimes you want to acknowledge a page without writing a comment. Reactions let you add an emoji response with one click. Click the Like button or the emoji icon below the page title.

When to Use Reactions vs Comments

USE REACTION WHEN                       USE COMMENT WHEN
────────────────────────────────────    ──────────────────────────────────────
You agree with the content              You have a specific question
You want to acknowledge the work        You see an error or missing info
No additional feedback needed           You want a reply or discussion
Quick approval on a minor update        The page needs a change

Email Notifications for Comments

Confluence sends an email notification to the page author whenever someone posts a comment. Teammates who watch the page also receive notifications.

Notification Triggers

ACTION                          WHO GETS NOTIFIED
──────────────────────────────────────────────────────────
New page comment                Page author + page watchers
New inline comment              Page author + page watchers
Reply to a comment              Original commenter + watchers
Comment resolved                Person who opened the comment

Manage your notification preferences from Profile → Settings → Email to control how often Confluence emails you. You can switch from immediate emails to a daily digest if comment notifications become too frequent.